Shoes are new with box. All images are of the actual shoes in this listing. Authenticity Guarantee Our items are guaranteed to be 100% authentic. Our products are purchased directly from reputable high-end retailers. Many of our listings are brand new, but we also have previous store displays, and customer returns (which will have any flaws if there are any disclosed in the description above) for sale. Returns We offer a 30 day return policy on our listings. Returns must be sent back complete and in their original condition that they were received in. If for some reason there is an issue with your order, please do not hesitate to reach out regarding any potential issues you encounter.